Repair Management Systems: What a Shop Actually Needs
Most small repair shops start with a notebook, move to a spreadsheet and then wonder whether they need software. The […]
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Running a Repair Business
Repair Shop Security: Protecting Devices, Parts and Staff
A repair shop holds other people’s property, often several thousand pounds of it at a time. The security of that
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Running a Repair Business
Hiring Your First Technician: What to Test and What to Teach
The first hire changes the shop more than any other decision. It doubles the wage bill, changes the layout and
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Running a Repair Business
Repair Shop Reviews: Getting Them, Answering Them and Using Them
Reviews are the closest thing a repair shop has to word of mouth at scale. They are read by people
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Running a Repair Business
Google Business Profile for Repair Shops: Getting the Local Basics Right
Most local repair enquiries start with a map result. The customer searches for a phone repair near them, looks at
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Running a Repair Business
Repair Shop KPIs: The Numbers Worth Tracking Weekly
Most repair shops track takings and nothing else. Takings tell you what happened; they do not tell you why, or
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Water Damage
Water Damage Treatment: Drying, Cleaning and When to Stop
Liquid damage is a race against corrosion. The water itself often does less harm than the electrochemical reaction it starts,
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Diagnostics & Repair
NFC Not Working After a Repair: Antenna, Glass and Contact
NFC failures are quiet. The phone still works, the camera is fine, and the customer only discovers the problem at
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MacBook Repair
MacBook Trackpad Replacement: Force Touch and Cable Checks
A MacBook trackpad that stops clicking is often not a failed trackpad. The Force Touch system uses a sensor and
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MacBook Repair
MacBook Keyboard Replacement: Models, Parts and Risk
A MacBook keyboard fault is rarely just one key. Liquid, dust and age tend to affect a region, and the
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Charging & Power
Huawei Charging Port Replacement: Parts in a Shrinking Market
Huawei repairs are no longer the volume business they were, and that changes the parts decision. Stock is thinner, model
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Charging & Power
Wireless Charging Not Working: Coil, Magnet and Alignment
Wireless charging fails in a quieter way than a cable. There is no error message and no damaged connector to
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