MacBook Not Charging: Port, Cable, Battery or Board
A MacBook that will not charge is a diagnosis problem before it is a parts problem. The fault can sit […]
MacBook Not Charging: Port, Cable, Battery or Board Read Post »
MacBook Repair
Battery Replacement
iPhone 12 Battery Replacement: Matching the Cell and the Connector
The iPhone 12 is now old enough for battery replacement to be routine and new enough to still be worth
iPhone 12 Battery Replacement: Matching the Cell and the Connector Read Post »
Battery Replacement
Battery Swelling: Assessment, Quarantine and the Customer Conversation
A swollen battery announces itself in a way few other faults do. The screen lifts, the back cover bows, or
Battery Swelling: Assessment, Quarantine and the Customer Conversation Read Post »
Screen Replacement
Screen Adhesive Failure: Resealing a Lifted Display
A screen that lifts at a corner a week after fitting is one of the most common comebacks in the
Screen Adhesive Failure: Resealing a Lifted Display Read Post »
Camera Repair
Camera Module Replacement: When the Lens Is Not the Problem
A customer with a bad camera usually describes the symptom, not the part. The photos are blurred, the camera shakes,
Camera Module Replacement: When the Lens Is Not the Problem Read Post »
Screen Replacement
Dead Pixels and Bright Spots: What Counts as a Screen Defect
A defect that covers one pixel is easy to dismiss and hard to argue about later. The customer sees it
Dead Pixels and Bright Spots: What Counts as a Screen Defect Read Post »
Screen Replacement
Ghost Touch on a Replacement Screen: Diagnosis and Rejection
Ghost touch is the fault where the phone behaves as though somebody is touching it. Icons open on their own,
Ghost Touch on a Replacement Screen: Diagnosis and Rejection Read Post »
Screen Replacement
Screen Flicker After a Replacement: Causes and Checks
A replacement screen that flickers is one of the most frustrating faults in the trade, because it is intermittent. The
Screen Flicker After a Replacement: Causes and Checks Read Post »
Running a Repair Business
Repair Shop Layout: Setting Up the Bench for Throughput
Most repair shops are laid out by accident. The bench arrived first, the parts followed, and the tools ended up
Repair Shop Layout: Setting Up the Bench for Throughput Read Post »
Running a Repair Business
Pricing Board-Level Repairs: What the Work Is Actually Worth
Board-level repair is the part of the trade where price and cost drift furthest apart. A charging IC costs a
Pricing Board-Level Repairs: What the Work Is Actually Worth Read Post »
Running a Repair Business
Customer Communication During a Repair Delay: What to Say and When
A repair delay is rarely the fault the customer remembers. What they remember is finding out about it themselves, days
Customer Communication During a Repair Delay: What to Say and When Read Post »
Buying & Wholesale
Invoice Disputes with Parts Suppliers: Shortages, Substitutions and Credits
Most invoice disputes are not arguments about honesty. They are arguments about evidence. A short delivery, a different grade or
Invoice Disputes with Parts Suppliers: Shortages, Substitutions and Credits Read Post »
