DROP SHIPPING

DROP SHIPPING

Want to start your own business? Already selling online and planning to expand your business? Sell on whatever online channel you want to and we will ship to your customers directly. It's that simple!


Why Us?

As we are also selling on eBay and Amazon, we have the best understanding of your online shop and how critical product quality and dispatch speed can be. Simply click on our website, your order will be in safe hands with us wherever you are.


No Stock, No Hassle

We have over 5000 products in stock and we always have our hands on the newest and best items on the market. With two warehouses and an experienced dispatch team, we aim to provide the best drop-ship service.


Join Us Today!

Find out the opportunity for starting or expanding your business with us. Please register with us and send an application email to customerservice@digi4u.co.uk with your account email. We will be in touch shortly. 

Terms & Conditions for Drop Shipping


Account
1.Please register an account on www.digi4u.co.uk and email us the user email, we will allocate it to the drop shipper group.
2.Any account problems, please report to customerservice@digi4u.co.uk
3.To ensure that trade accounts are effective and not abused, the drop shipper account will put back into the general account if not being active for more than one month or no order is placed within three months.

Product
1.All products are available for drop shipping and a drop shipper price will apply to orders.
2.If drop shipper is interested in any product not having a drop shipper price, please email us and we will agree to a price.
3.Drop shipper agrees not to change quality or warranty promise on listings that covered by DIGI4U.
4.No retail price from drop shipper should be lower than any of our accounts on the same platform.

Orders
1.Please Purchase Orders (PO) on www.digi4u.co.uk at any time.
2.If orders cannot be placed online, please email the order details to (customerservice@digi4u.co.uk). If using email attachments, the formats should be universally readable (Xsl, PDF, etc). Order by email is only accepted when the website is not working.
3.Currently, we do not process orders by phone or post.
4.With regards to delivery, our policy is to despatch all orders within 2 working days.
5.If placed by email, PO must contain the following information:
PO # Delivery Name, Delivery Address, Phone Number, Company Name (if a commercial address), Items Title(SKU), Quantity.
6.Order status will be confirmed on the website at 1700. Order details will be sent to confirm if orders are placed through email. The tracking number will also be updated if available. Please note that the order will be dispatched before the order status is updated.
7.Orders can be canceled before 12 pm if it has not been dispatched and any time before it is dispatched. Cancellation will be confirmed with a refund on the order. However, please note we absolutely cannot cancel an order once it has shipped out.

Shipping
1.Units are shipped directly to customers from our fulfillment center in Cardiff.
2.Drop shipper is responsible for all shipping charges. Unless specified as a different delivery service, all charges are calculated as the default free shipping method.
3.Shipping fees are based on weight, box dimensions, and distance from our warehouse. Most drop ship orders are sent through Royal Mail and parcels over 2kg or dimensions of 150*460*160mm via Parcel Force or DPD. We will not ship via other Postal Service or to PO Boxes.
4.Extra fees for different shipping services are agreed upon and attached.
5.Claims for lost or damaged shipments must be reported to us. Please confirm the customer's address first. If it is a parcel or tracked item, please also check if anyone was in to accept the parcel.
6.With tracked items, please check the status of the parcel online first. If the parcel returned to us due to delivery failure, the shipping cost will be charged for redelivery.

Back Orders & Stock Availability
1.We make every possible effort to maintain adequate stock and have updated stock information available for resellers. We assume no responsibility for stock shortages or manufacturing delays. If an item is back-ordered, it will automatically ship out as soon as new inventory arrives. Drop shipper will be notified immediately if an item is back-ordered.
2.If the order is canceled by the customer while waiting for stock to arrive, the drop shipper must notify us as soon as possible. The rest refers to terms of cancellation in the "Order" section.
3.We cannot reserve drop ship inventory for any particular reseller; units are sold on a first-come, first-serve basis.


Return
1.Not all products need to be returned when there is a problem.
2.We pay all shipping fees associated with returns and errors if the product is a faulty or wrong product sent. Problems caused by miss-order or misuse are not included. If the product is not faulty or sent wrong, the drop shipper pays for all the costs including the working product returned in bad condition.
3.Good condition return should be sent back within 7 days after dispatch with no scratch, no fingerprint, no damage, and original complete packaging.
4.Drop shippers are responsible for informing us in advance of the return. We are only responsible for test the return but no customer service. It is also the drop shipper's responsibility to track the return if that is available.
1.Return label must have DIGI4U as the recipient for legal reasons.

Payment
1.All the payments should be done on the Website when purchasing orders.
2.Payment can't be done on the Website (extra shipping cost and when the website is not working), an invoice will be sent to you.
3.Payment must be received before goods are dispatched.

We reserve the right to refuse trade terms at any time without reason. Please retain these Terms & Conditions for future reference. Please confirm that you have read the above Terms & Conditions and accept all of our dropship policies and procedures as stated above before applying for our dropship membership.